This section will cover everything you need to know about how to evaluate your intranet. This includes an overview of different types of evaluation methods, advantages and disadvantages of each type.
First of all, why is it important to evaluate your intranet?
If you have read some of the other articles in CoLab, you will already know that implementing a new intranet is not a project with an end date, but a continuous project that needs ongoing adjustment to keep creating the wanted change. By evaluating your intranet, you can get a clear picture of whether your intranet performs in accordance with your goals or if there is something you ought to change.
Furthermore, evaluating your intranet also gives your organisation a chance to set new goals, and thereby continuously let the platform create value.
Depending on what you want to achieve with evaluating your intranet, there are different methods to choose from. This also depends on what goals you set for your intranet in the first place.
In the following articles, we will go through some of the options that you have when you want to evaluate how your organisation uses the platform.
- Electronic user surveys
- Qualitative interviews
- Focus groups
- Engagement observation notes
- Electronic end user survey
We recommend a combination of several methods to achieve the most comprehensive result for your organisation.
Learn more about how Colibos Customer Success team can assist you regarding evaluating your intranet among others.