No matter the size of your organisation or the complexity of your intranet process, it is always a good idea to consider relevant key gatekeepers in the implementation process. Besides the employees in the main intranet group, key gatekeepers from different departments can become important for the success of the intranet.
Super users and ambassadors
Involving gatekeepers from different departments early in the process, and educating them to become super users in Colibo, will benefit the further work with end users. Being a super user of Colibo is not only about knowing the technical parts of Colibo, as this part is rather easy to learn and the platform is intuitive to use. The challenge is instead to understand the needs of each department and how Colibo can accommodate these. In that way, the task of the gatekeepers will be to inform the end users of the features that benefit their work rather than all the features that Colibo can offer.
The task of the gatekeepers, therefore, goes two ways. The intranet managers get valuable input regarding decision-making, and at the same time, the key gatekeepers are being prepared to educate the end users once the platform is launched. Throughout the implementation process, they will gain valuable knowledge, that they can use to inform the end users of the features that benefit their work.
If you want to learn more about how to involve the gatekeepers in the process once the intranet is launched, we have gathered some useful advice on organising intranet work after launch, where some of the advice also involve the key gatekeepers.